Shipping Policy

Shipping Policy — Ludowika

 

1. Shipping Destinations & Duties

We ship to U.S. addresses and U.S. territories, including P.O. Boxes, APO/FPO, American Samoa, Guam, Puerto Rico, and the U.S. Virgin Islands. Additionally, international shipping is available to select countries listed below.

US & Territories
Australia
Brazil
Canada
France
Germany
United Kingdom
Japan
Italy
New Zealand
U.A.E.
Saudi Arabia
Ireland
Portugal
Spain
Sweden
Netherlands
Finland
Mexico
Poland
Greece
Singapore
Nigeria
Bulgaria
Hungary
Romania
Latvia
Lithuania
Luxembourg
Malta
Morocco
Slovenia
Slovakia
Czech Republic
Denmark
Estonia
Cyprus


2. Shipping Rates & Timeframes

Standard Shipping

  • U.S. Products: 2–5 business days.
  • Overseas Products: 5–10 business days.

Shipping costs are based on total order weight. Typical shipping weight tiers (for U.S. products) are shown below.

Order Weight Shipping Charge
0 – up to 5 lb $10.00
Above 5 lb $15.00

Note: These are typical tiers for U.S. orders. Final shipping charges are calculated at checkout based on actual weight and destination.


3. Order Processing

  • Orders are typically processed and fulfilled within 1–2 business days, unless otherwise noted.
  • Tracking information will be provided once the order ships.


4. Shipping Delays & Exceptions

  • Expedited or overnight shipping is not available through Ludowika's standard service.
  • Delays may occur due to carrier service issues, customs, weather, or other unforeseen circumstances.
  • Overseas shipments may take longer than estimated due to customs processing, local postal services, or import regulations.


5. Multiple Packages & Split-Shipments

  • If your order is shipped in multiple packages, delivery times are considered based on the final package’s delivery date for certain policies (e.g., returns).
  • You may receive shipping charges for each package based on its weight and destination.


6. Address Accuracy & Undeliverable Packages

  • Please double-check your address before placing an order.
  • If a package is returned to us due to an incorrect or undeliverable address, additional shipping fees may be required to resend.
  • We are not responsible for lost or stolen packages once they have been confirmed as delivered by the carrier.


7. Policy Updates

Ludowika reserves the right, at its sole discretion, to modify or change this shipping policy at any time, without prior notice.

Questions about shipping? Contact Ludowika customer support and provide your order number for fastest assistance.